Frequently Asked Questions

How do I upload videos?

• It's very simple, just go to our upload page (no registration needed).

How do What file formats do you allow?

• We accept all kinds of video file types. We currently have a list of acceptable video formats, but if you think we left out other types of formats, please do not hesitate to contact us and we will add it.

How do I edit my video's details?

• You may edit your video's details by visiting "My Videos" and clicking "edit details" below your video thumb.

How do I remove my video?

• You may remove your video by clicking "remove" button located below your video thumb at "My Videos" page.

What is a User Key?

• a "user key" is needed to keep track of all your uploaded videos, without it, you will have a hard time finding your uploads.

• "User keys" are substitutes for Logins, only simplier and less hassle.

When do I put my User key?

• upon uploading your video, enter any key you want as long as you remember it, at "user key" field.

• when you visit "My Videos" page, you will have to enter your "user key" and all videos corresponding that key will be listed.

Why can't I view any videos?

• In order to stream videos from 2GB Hosting, you must have the latest flash player installed.

Why am I getting "403 Forbidden Errors"?

• Due to our content protection system, some users may receive a "403 Forbidden" error when trying to access our videos. Please make sure that you are receiving this error while using an official 2GB Hosting site.

• Also, please note that sometimes, the number of restrictions to one of our servers may be restricted. If you are using a downloading manager or have multiple videos open, try closing one of them first or changing the settings.

Why does slow loading of videos and incomplete downloads happen?

• We're sorry about the slow speeds and broken downloads at times, which occur because our servers are often overloaded. We are working toward resolving this issue. Note that you can also press the start button to start the video before the buffering is done, but this often means that you'll have to buffer again later.

Why does video streaming stops part way?

• Occasionally, your connection to our servers may break, either due to a technical issue on our end or an issue with your Internet Service Provider (ISP). In these cases, the video may not completely download.

Why can't I find the videos I want on the "Videos" page?

• The "Videos" and category pages linked to at the top of the page only contains "public" videos added by users who wants to share their video.

Where can I contact you if I can't find my answer here?

• You may contact us here for more questions.